DELIVERIES AND RETURNS:

Delivery


The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

In case of delayed shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that was indicated to you.

In accordance with the legal provisions, in case of delay of delivery, you have the possibility to cancel the order under the conditions and modalities defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product we will proceed to its reimbursement and to the expenses of routing in the conditions of the article L 138-3 of the Code of the Consumption.

In case of deliveries by a carrier, the company Cheap N Chic Cosmetics can not be held responsible for delay of delivery due exclusively to an unavailability of the customer after several proposals of appointments.


Please note that: All shipments are made at the most 24 / 48h (working days) after receipt of payment (except in case of force majeure) (except Saturday, Sunday and public holidays) and validation of your order. Add two working days to the delivery deadlines.

France and Dom Tom: Letter with trackin without insurance:

0-0,020Kg

0,021-0,050Kg

0,051-

0,100Kg

0,101-

0,250Kg

France métropolitaine-Corse-Monaco

1,08€

1,90€

1,90€

3,30€


48h unguaranteed at home with tracking without  insurance

DOM-TOM

Rates for the French overseas departments (Guadeloupe, Martinique, Mayotte, Reunion, Guyana), St Pierre et Miquelon, Saint-Martin, Saint-Barthélemy

1,85€

2,65€

4,4€

5-10 days non-guaranteed shipping at home with tracking without insurance

France: Colissimo with tracking and insurance

0-

0,250Kg

0,251-

0,500Kg

0,501-

0,750Kg

0,751

-1,000Kg

1,001

-2,000Kg

2,001

-5,000Kg

5,001

-10,00Kg

10,001

-30,00Kg

48h working day non-guaranteed at home with tracking and insurance

Free shipping from 100 € purchase

France métropolitaine-Corse-Monaco

5,20€

6,40€

7,20€

7,80€

8,80€

12,5€

16,5€

24,5€

Dom-Tom Colissimo from 0,401gr weight

0,401-0,500Kg

0,501-1,000Kg

1,001-2,000Kg

2,001-5,000Kg

5,001-10,00Kg

Colissimo

DOM-TOM

Rates for the French overseas departments (Guadeloupe, Martinique, Mayotte, Reunion, Guyana), St Pierre et Miquelon, Saint-Martin, Saint-Barthélemy

9,15€

13,85€

18,90€

28,00€

45,00€

5-7 working days not guaranteed at home with tracking  and insurance

Mondial Relay: France

0-

0,500Kg

0,500-

1,000Kg

1,001-

2,000Kg

2,001-

3,000Kg

3,001-

5,000Kg

5,001-

7,000Kg

Delivery in Relay Points  3 to 6 days

Free shipping from 50 € of purchase

France métropolitaine-Corse-Monaco

4,5€

5,2€

5,9€

6,7€

7,9€

10,4€

Info: When the relay chosen at the beginning by the customer is no longer available at the time of delivery, the client accepts delivery in the next closest relay

International:

Mondial Relay :

0-

0,500Kg

0,500-

1,000Kg

1,001-

2,000Kg

2,001-

3,000Kg

3,001-

5,000Kg

5,001-

7,000Kg

Delivery in Relay Points in 4 to 6 days

Free shipping from 50 € of purchase

Belgium

4,5€

5,2€

5,9€

6,7€

7,9€

10,4€

Luxemburg

4,5€

5,2€

5,9€

6,7€

7,9€

10,4€

Info: When the relay chosen at the beginning by the customer is no longer available at the time of delivery, the client accepts delivery in the next closest relay

International in letter with tracking without insurance

Up to 250gr in letter with tracking without insurance

From 251gr in colissimo with tracking and insurance

International

0-

0,100Kg

0,101 -

0,250kg

0,251 -

0,500gr

0,501 -

1Kg

1Kg -

2Kg

2Kg -

5Kg

5 - 30 days depending on the country

Letter with tracking and insurance

(0 -250gr weight)

Colissimo (with tracking and insurance

from 0,251gr weight)

Europe Zone 1 (UK, Irland, Finland, Danemark, Portugal, Greece, Spain, Sweden, Österreich, Niederland, Swiss)

5,30€

8,30€

12,15€

14,85€

16,50€

21,20€

USA, Canada, Norvège, Islande

5,85€

9,60€

16,20€

19,35€

21,05€

27€

Retraction


In accordance with the provisions of article L.121-21 of the Consumer Code, you have a 14-day withdrawal period from receipt of your products to exercise your right of withdrawal without having to justify reasons or To pay penalty.

Items returned must be new, unused (not tested, touched or swatched), unopened in their original packaging, with accessories and notices. In this context, your responsibility is committed. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

The costs of return are the responsibility of the customer.

In case of non-receipt of the return and in case of dispute it is up to the buyer to prove the shipment of the goods (tracking number). In case of error of delivery, Cheap n chic cosmetics will reimburse the return costs of the buyer on the basis of the mode of mailings chosen at the time of the order.

In case of exercise of the right of withdrawal, the company Cheap N Chic Cosmetics will proceed to the refund of the sums paid, within 14 days of the notification of your request and via the same means of payment that used during the order.